Gym Policies

We do not offer refunds or class credits for missed classes.

Credits may not be used for other children.

$35 fee for all returned checks and check disbursements.

No Membership Fee will be refunded.

Payment in full is required at time of registration.

** We do not accept charges under $20! Thank you for understanding!**

 

Pick-up and Drop-off

  • We Ask Please! Punctuality
  • Moms, Dads & Drivers — for the sake of your child as well as for all of the other children, please be on time!
  • Being late is far more difficult on a child than what many parents realize. In addition, it greatly distracts the rhythm of the class. and other students.

Can I drop my child off for class?

  • Spring Hill Gymnastics asks that parents with children under the age of 4 remain in the gym lobby.
  • Spring Hill Gymnastics is not designed to, or is equipped to, supervise children before or after classes. Parents of children who are unable to safely supervise themselves are to stay ON SITE during their child’s class and be at an appropriate pickup area inside the facility when class ends.
  • Spring Hill Gymnastics makes a concentrated effort to prevent unauthorized persons from entering the premises. However, it is impossible to always distinguish an adult intent on abducting a child from parents legitimately waiting for their child.

What Is My Membership Fee For?

  • $35 Individual / $50 Family Membership Fee is due upon initial registration and on your anniversary date, thereafter.
  • This fee defrays Spring Hill Gymnastics administrative costs in registering your child, and bestows Previous Student status to any immediate family member of a Current Student during Priority Registration, as well as other special events and giveaways we have for our members.
  • It also gives the members of your immediate Family Discounts on Open Gyms, Birthday Parties and other Special Events!

Make-Up Policy

  • Your tuition pays for a spot in the class, REGARDLESS OF ATTENDANCE
  • As a courtesy, Spring Hill Gymnastics offers ONE make-up class per session. Summer Class programs have unlimited make-ups!
  • All make-ups must be pre-scheduled with the office.
  • However, Spring Hill Gymnastics only schedules make-ups when doing so does not jeopardize the safety or integrity of the class. Make-up procedures vary from program to program, depending on safety concerns, space, equipment and teaching ratios. Make-ups are a privilege.
  • Spring Hill Gymnastics reserves the right to refuse to offer a make-up if we feel it will affect safety or lessen the experience of those children who have registered for and paid for that class. Note, we do not allow any make-ups or Trials during the first week of any session. Again, please be aware that make-ups are not guaranteed as classes may not be available.
  • HOLIDAY absences may be made-up in advance of the holiday if scheduled in the same session.

Registration

  • Auto Debit Convenience: Simply Secure your class spot for multiple sessions in advance and lock-in your PRIORITY STATUS for up to the entire year. In the event your personal schedule changes and you cannot fulfill the class obligations, notify us in writing 15 business days BEFORE the 28th of the month and you will not be charged for that next session. Also available for Summer 10wk Schedule.
  • Credit Card On File: We securely keep your credit card on file and manually charge tuition against it each session, on the 28th of every month, until you notify us (in writing 15 business days BEFORE the 28th of the month). Otherwise, change requests must be made in accordance with all regular procedures.

New Students

  • Register anytime,in fact, as soon as possible!
  • If there is not a spot immediately available, the New Student registration is dated and placed in the Holding File / waiting List
  • After the Priority Deadline passes, the Holding File is opened and New Students are placed in classes based on their dated order.

Current Students

  • Tuition payment procedures are Important. Current Students have priority over New Students if tuition is paid on or before the Priority Deadline. If a Current Student fails to pay tuition by the Priority Deadline, priority is forfeited and New Students or Previous Students are placed in classes. Note that Current Students must request class changes before the Priority Deadline in order to have priority.

Family Discounts

  • 10% Family Multi-Class Discount: When more than one immediate family member is enrolled at the same time, ONLY the most expensive tuition in your family pays full tuition; ALL lesser tuition are discounted 10%. Team Programs, some special events & previously discounted programs are excluded.

Referrals I get what, when I refer my friends?

  • Spring Hill Gymnastics likes to know you like the choices you make for your children! If someone you refer registers for a class, your receive a $5 credit to your account. If you refer 5 or more people in any session, you receive free tuition for the next session!

Refund Policy

Because of our trial class program (inquire with office staff for details), we do not issue refunds. For extenuating circumstances, we may credit your account. This credit would be valid for up to six (6) months. Class credit is non-transferable.

Payment Specifics

  • Beginning in June 2016, we will now offer auto enroll with automatic billing! We will have MONTHLY tuition auto debit for your convenience. Each term will run for 3 months (must notify the front desk and complete stop auto form by the 15th of the month in order to stop billing for the upcoming month). All billing for Auto-Enroll will be the 28th of each preceding month.
  • Pay by check, MC, Visa, Discover or American Express.
  • NSF Check Policy: If your check is returned for non-sufficient funds (NSF), you are charged the amount of the check PLUS A BANK PROCESSING FEE OF $35.00. You will need to take care of this situation before your student is allowed to participate in class. Mail-in registration/payments are preferred, as it allows our front office team to process registrations in off-peak hours, allowing us to better serve our clients.